By Naras V. Eechambadi, Ph.D., Quaero Purveyors of luxury brands have been hit hard in this downturn. Luxury retailers, including car dealers, ...
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Quaero Announces Strategic Partnership With Clarabridge to Extend ...
"Many of our clients operate in very competitive industries where customer experience is the only true differentiator," said Naras Eechambadi, CEO, Quaero. ...
IBM bündelt Tools für Web-Marketing zur Customer Experience Suite
IBM verpackt seine Lösungen Websphere Portal und Lotus Web Content Management zu einer Customer Experience Suite. Mit der sollen Unternehmen ihren mobilen ...
Engauge Joins Keynote Panel on Customer Intelligence at NCDM Annual Conference
In addition to Janet, the panel lineup includes Bill Duffy of iKnowtion, Targetbase's Mark Wright and Naras Eechambadi with Quaero. ...
US Airways throws in the towel. Score one for the customer!
By Naras V. Eechambadi, Ph.D., Quaero "On March 1, we're bringing back free drinks in our Coach cabin. This includes sodas, juices, tea, coffee and water on all US Airways and US Airways Express flights. We believe in our pay-for-what-you-choose-to-use ...
Marketers, This is Your Time to Innovate and Lead, Not Hunker Down
By Naras V. Eechambadi, Ph.D., Quaero This past holiday season was brutal for almost all retailers. Still, Amazon.com was one company that rose above the ...
CSG Systems' Naras Eechambadi Named Finalist in 2009 American ...
Eechambadi founded Quaero in 1999 to help organizations develop and implement effective marketing strategies. Eechambadi's success in this field was further evidenced at the end of 2008 when CSG Systems acquired Quaero to enhance CSG's offerings with ...
CSG's Prairie Interactive Messaging Announces Customer Interaction ...
By leveraging the advanced analytics capabilities of CSG's Quaero marketing analytics solution, also available to use with the Customer Interaction Solutions Suite, retailers can determine the communication channel preferences and appropriate messages ...
Neolane and Quaero Host Webinar on the Keys to B2B Marketing Automation Success
Quaero is a customer engagement agency that helps clients increase customer value through intelligence-driven, one-to-one engagements. ...
CSG Systems' Naras Eechambadi Wins 2009 Stevie(R) Award
Quaero, a CSG Systems (NASDAQ: CSGS) Solution and leading marketing services provider, today announced that Naras Eechambadi, senior vice president, won a Stevie Award in the Marketing Executive of the Year category at The 2009 American Business Awards ...
CSG Launches Customer Interaction Solution Suite for the Retail ...
CSG is also offering the advanced analytics capabilities of their Quaero marketing analytics solution with the Customer Interaction Solutions Suite. These capabilities will allow the retailers to determine the communication channel preferences and ...